Booking Fee Policy

At MKE Aesthetics & Wellness, we value your time and strive to provide every client with a smooth, personalized experience. To help us serve you best, please review our booking and cancellation policies below.

Booking Fee Policy

New Clients

• A non-refundable $50 booking fee is required to secure your appointment.
• This fee will be credited toward your total service cost at the time of your visit.
• If you no-show, the $50 fee will be forfeited and additional charges may apply per our cancellation policy.

Services Requiring a Booking Fee

A $50 non-refundable booking fee applies to the following services:

• Neuromodulators (Botox, Dysport, Xeomin, Jeuveau)
• Dermal Fillers
• SkinPen Treatments
• Facials, Chemical Peels, and all Aesthetic Services
• Bioidentical Hormone Replacement Therapy (bHRT) Appointments

This fee will be applied toward your total balance at checkout.

Online Bookings

• A valid credit card is required to book online.
• Based on your appointment type and client status (new, existing, member, or Groupon), a $50 fee may apply.
• If applicable, the fee will be processed within 24 hours. If the card is declined, we'll reach out to update your payment method.

Existing Clients

• A credit card must be kept on file for all bookings.
• Booking fees only apply when scheduling the services listed above.

Members

• Active members are not required to pay booking fees.
• A valid card must still be kept on file.

Groupon Clients

• A credit card is required to book.
• If you no-show, we reserve the right to charge a $50 fee.

Cancellation & No-Show Policy

We kindly ask for advance notice when canceling or rescheduling appointments to respect our team’s time and other clients’ access to care.

• Cancellations made less than 24 hours before the appointment will incur a $75 cancellation fee.
• Cancellations made within 12 hours of the appointment will incur a $125 cancellation fee.
• No-shows (no notice provided) will be charged a $150 fee.

Emergencies & Special Circumstances

We understand that life happens. In the event of an emergency or unexpected issue, please contact us as soon as possible. Fees may be waived or adjusted on a case-by-case basis.

How to Cancel or Reschedule

Please call or text us at 262-415-9005 with your full name, appointment date, and time to cancel or reschedule.

Liposuction Procedure Cancellation & Rescheduling Policy

Booking & Deposit

A non-refundable deposit of 20% of your quoted procedure is required to secure your liposuction procedure date. This will be applied toward your total balance.

Full payment (or financing approval) is due 7 days before your scheduled procedure.

Rescheduling Policy

Rescheduling is allowed once without penalty if made at least 14 days in advance of your scheduled procedure.

Rescheduling within 7–14 days of your procedure will result in a $250 rescheduling fee.

Rescheduling within 72 hours will result in a 50% forfeiture of the total procedure fee and will require a new deposit to rebook.

Cancellation Policy

Cancellations made more than 14 days prior to your scheduled procedure will forfeit the 20% deposit, but no further charges will apply.

Cancellations within 14 days of the scheduled procedure will result in a forfeiture of 50% of the total procedure cost due to allocated staff, facility, and supply preparation.

No-shows or cancellations within 72 hours of the scheduled time will be charged in full and are not eligible for rescheduling or refund.

Medical Exceptions

If rescheduling or cancellation is due to a documented medical emergency, a case-by-case review will be conducted. A provider’s note will be required.

In cases of provider illness or unavoidable circumstances on our end, your payment and deposit will be fully honored for a new date.